TeleSales

PharmaCentra is well-versed in inside sales strategy, and we pride ourselves in the level of care, professionalism, and expertise we offer.

Telesales2-01

TeleSales

PharmaCentra is well-versed in inside sales strategy, and we pride ourselves in the level of care, professionalism, and expertise we offer.

Telesales2-01

Our custom approach to telesales offers clients an opportunity to tailor outreach programs to their product differentiators, penetration goals, and marketing objectives. With our help, clients can develop a plan focusing exclusively on sales, or design a multifaceted campaign involving a suite of PharmaCentra services.

Whatever your aim, reach, frequency, and impact are essential. We use the decile strategy to target providers with higher prescription rates for more high-touch recruitment efforts. Through careful planning and artful execution, PharmaCentra can create a custom sales program that delivers measurable results at 60-90% less than the cost of traditional detail.

Our approach favors direct touch, dialogue, and timely follow-up. A typical detailing begins with a conversation between one of our telesales professionals and a target health care provider office. Our representative shares product details and answers questions. This exchange initiates an ongoing dialogue through phone, fax, email, direct mail, and/or IVR that equips your clients to make educated decisions about your product.    

 

Successful outreaches are responsive to data. Throughout the campaign, you’ll be able to track the progress of our detailing in our customized reporting. You’ll be able to spot trends as they develop and gather valuable responses to key survey questions. The flexible nature of our operation allows you to modify your messaging quickly and easily once your program is underway.

Our custom approach to telesales offers clients an opportunity to tailor outreach programs to their product differentiators, penetration goals, and marketing objectives. With our help, clients can develop a plan focusing exclusively on sales, or design a multifaceted campaign involving a suite of PharmaCentra services.

Whatever your aim, reach, frequency, and impact are essential. We use the decile strategy to target providers with higher prescription rates for more high-touch recruitment efforts. Through careful planning and artful execution, PharmaCentra can create a custom sales program that delivers measurable results at 60-90% less than the cost of traditional detail.

Our approach favors direct touch, dialogue, and timely follow-up. A typical detailing begins with a conversation between one of our telesales professionals and a target health care provider office. Our representative shares product details and answers questions. This exchange initiates an ongoing dialogue through phone, fax, email, direct mail, and/or IVR that equips your clients to make educated decisions about your product.    

 

Successful outreaches are responsive to data. Throughout the campaign, you’ll be able to track the progress of our detailing in our customized reporting. You’ll be able to spot trends as they develop and gather valuable responses to key survey questions. The flexible nature of our operation allows you to modify your messaging quickly and easily once your program is underway.

In the course of a campaign, clients can take advantage of a range of services PharmaCentra offers to support our inside sales detailing. These offerings include:

Product information

Profiling/Lead generation

Sample

Sales assistance

In the course of a campaign, clients can take advantage of a range of services PharmaCentra offers to support our inside sales detailing. These offerings include:

Product information

Profiling/Lead generation

Sample

Sales assistance

Interested in learning more about how PharmaCentra
can promote your products, reduce patient abandonment
and build brand loyalty?

Let’s talk.