Cannabis BPO

Specialty BPO service solutions for the cannabis industry. A division of PharmaCentra.

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Cannabis BPO

Specialty BPO service solutions for the cannabis industry. A division of PharmaCentra.

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CannabisBPO™ is a specialty provider of contact center services for the cannabis industry. We provide inbound and outbound contact center services in a 24/7 environment. Our core service channels are phone, chat, email, text and social media for sales, customer service, and technical support projects.

 

CannabisBPO was created from two long tenured sister companies, which were uniquely positioned for the formation of CannabisBPO. PharmaCentra, a specialty BPO servicing the pharmaceutical, clinical, and healthcare industry and Concentra Solutions, a third party contact center quality assurance provider specializing in evaluating and coaching for performance improvement, compliance, and customer experience.

 

If compliance, customer experience, and driving revenue is key to your cannabis business then CannabisBPO is the perfect partner for you!

Being a compliance driven company, we ensure that all of our services are in compliance with both internal and governmental regulations.

Our customer focused services allow us to protect and ensure the integrity of your brand while helping you build product and brand loyalty.

We have experience working with some of the world’s largest pharmaceutical companies. We can help you successfully operate within the pharmaceutical and healthcare industry.

WHAT MAKES US DIFFERENT?

PROFESSIONAL TEAM: Highly trained agents in the United States and Canada provide positive interactions to those who come in contact with your brand.

24/7 ENVIRONMENT: We offer a 24/7 environment which means your program stays up and running all the time!

HUBZONE QUALIFIED: Our pending HubZone certification means that working with us can help fulfill internal supplier diversity requirements.

WHAT MAKES US DIFFERENT?

PROFESSIONAL TEAM: Highly trained agents in the United States and Canada provide positive interactions to those who come in contact with your brand.

24/7 ENVIRONMENT: We offer a 24/7 environment which means your program stays up and running all the time!

HUBZONE QUALIFIED: Our pending HubZone certification means that working with us can help fulfill internal supplier diversity requirements.

Our unique blend of experience allows us to offer custom solutions that are tailored to each client’s individual needs. Contact us today to inquire about custom contact center solutions for your cannabis endeavors!

Let’s talk.