CONTACT CENTER
HEALTHCARE SOLUTIONS
PharmaCentra creates and delivers customized contact center solutions for pharmaceutical companies, clinical trial organizations, insurance providers, hospital groups and general healthcare organizations.

OUR SERVICES PROVIDE

A unique and customizable approach to creatively market your brand,
support patients and communicate with physicians and pharmacies.

PHARMACENTRA EXPERIENCE

PharmaCentra has created custom contact center solutions for hundreds of pharmaceutical brands, insurance providers, clinical research organizations and other healthcare clients, and currently supports over 150 brands.

WHO WE SUPPORT

  • PATIENTS

    Comprehensive patient education, adherence, service and support resources

  • HEALTHCARE PROVIDERS

    Educate HCPs on new products and programs to support patients, while reducing administrative strain on office staff

  • HOSPITALS / MANAGED CARE

    Patient care and follow up, including treatment reminders, adherence, and education

  • PHARMACEUTICAL COMPANIES

    Comprehensive brand marketing, including patient, physician, and pharmacy outreach

  • PHARMACIES / PHARMACY BENEFIT MANAGERS

    Drive new customers, improve prescription adherence and improve satisfaction

  • CLINICAL RESEARCH ORGANIZATIONS

    Improve patient recruitment, screening, retention, and site support

PharmaCentra serves as a strategic partner who delivers
quality results while maintaining flexibility and accountability
to clients’ evolving needs and changing market conditions.
 

Founded in 2003, PharmaCentra’s mission has been to provide customizable marketing and communications programs for pharmaceutical and insurance providers to communicate more effectively with patients, healthcare providers and pharmacies. We have offices in both the United States and Canada, providing multi-lingual support. The company is staffed by dedicated professionals with unique pharmaceutical sales and marketing expertise.

 

PharmaCentra’s program and service offerings include custom solutions designed to improve compliance and persistence through patient education via a multichannel intervention. Our integrated initiatives allow clients to effectively communicate with physicians, pharmacies patients and provide needed services and support.

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Interested in learning more about how PharmaCentra
can promote your products, reduce patient abandonment
and build brand loyalty?

Let’s talk.